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Duty-Free Delivery Option

Global Shopping.
Zero Surprise Costs.

International customs can be unpredictable.

Our $9.80 Duty-Free Delivery Option is an optional concierge service that covers all duties and taxes, ensuring your global order arrives with zero additional fees.

Duty-Free Guarantee

Our logistics are designed to be duty-free. In the rare event of a system error, we provide a full concierge resolution at no cost to you.

Fixed $9.80 Concierge Fee

One simple fee covers your entire shipment. We handle all complexities, ensuring you never pay more than your initial order total.

Instant Resolution

Receive a notification? Our team is on standby to resolve any billing errors directly with the carrier on your behalf.

Secure Your Final Price

WITHOUT PLAN
WITH PLAN

Notice of Customs Billing

Should a billing error occur, please follow our concierge protocol to ensure your protection plan remains valid.

Step 01

Receive Notice

If a carrier requests duty payment due to a rare system error, do not panic.

Step 02

Stop & Contact

Please contact Taski Support BEFORE making any payments to the courier.

Step 03

Expert Review

Our concierge team will investigate the error and provide an immediate solution.

Step 04

Seamless Delivery

We ensure your package is released and delivered with $0 additional cost to you.

Important Notice

Taski is not responsible for duties paid without prior notification to our support team.
Please contact us BEFORE paying any customs invoices.

Questions & Answers

Why would I receive a customs bill?

Taski logistics aim for 100% duty-free delivery. However, local customs system errors can occasionally mislabel a shipment. Our plan protects you from these technical glitches.
What if I accidentally pay the bill first?

Our concierge protocol requires you to contact us before payment so we can resolve the error with the carrier directly. Payments made before contacting us may not be eligible for protection.
How long do I have to report a notice?

Any billing notifications must be reported to the Taski team within 7 days of the shipment arrival to ensure immediate resolution.
Who should I contact if I have questions?

For any inquiries regarding your protection request, please contact our Customer Support.